WhatsApp vs online
Catering orders on WhatsApp vs an online ordering system
WhatsApp does not have to go away. Regulars can keep writing. What goes away is building every order as a message thread, then interpreting it in the kitchen.
Guest counts, prices, and packages on this site are sample data, not fixed 1clickEvents plans.
What type of event?
Sun · 12 AdarChoose the celebration you're ordering for.
Brit Mila
Celebration meal after the ceremony
Bar / Bat Mitzvah
Shabbat lunch or evening party
Wedding
Reception and full meal service
Why WhatsApp breaks for catering
An event order needs guest count, meals, dishes, extras, an address, and payment. In WhatsApp each field is a separate question. Changes spread across days. On cook day someone converts the chat into quantities. That is where mistakes appear.
Simcha Kitchen
online
A real WhatsApp thread. Every order field is another message — no final price, no prep sheet.
See how the same order works online
The customer picks guest count, package, dishes, and extras — inside the rules you set. Price updates as they go. No message back-and-forth: a structured order lands in your inbox with quantities and a prep sheet. Customer still calls or writes on WhatsApp? Log the same order in the same system.
What type of event?
Sun · 12 AdarChoose the celebration you're ordering for.
Brit Mila
Celebration meal after the ceremony
Bar / Bat Mitzvah
Shabbat lunch or evening party
Wedding
Reception and full meal service
What actually changes
| WhatsApp / phone | 1clickEvents | |
|---|---|---|
| Questions to the customer | Manual, rebuilt every order | The customer selects |
| Price | Manual quote | Automatic from package and guest count |
| Changes | More messages in the thread | One structured order |
| Kitchen quantities | Manual math / Excel | Automatic prep sheet |
| Interpretation | A person decodes the chat | A record with dishes and quantities |
| Scale | Every order costs staff time | The same flow at 10 or 100 orders |
Orders
Sample. Orders from the site, phone, and WhatsApp.
Cohen family
Fri 18 Jul · 38 guests
Shabbaton event
Fri 25 Jul · 80 guests
Levi family
Sat 19 Jul · 24 guests
One kitchen inbox. Guest counts and totals are sample data, not live orders.
Move one order out of the chat and onto a page
Start a free trial or open the live demo — and see how the same package looks when the customer fills it in themselves.
FAQ
Common questions from catering kitchens
Do we have to stop taking WhatsApp orders?+
No. Log them in the system next to website orders. The point is not to lose customers who like to write. It is to stop running the kitchen from the chat.
Is this a comparison against ClickEat or a POS?+
No. This page compares the WhatsApp ordering process. Restaurant ordering platforms are covered on the ClickEat comparison page.
What about WhatsApp notifications?+
You get email on a new order today, and optional phone push. WhatsApp and SMS alerts are planned later, not in the current plans.
Keep reading
Custom orders without a call
Customers build a custom catering menu online. No quoting call, no WhatsApp back-and-forth.
Custom orders →
Catering ordering system
What an online catering ordering system is, how the customer orders, and what the kitchen receives. No commission on orders.
Catering ordering system →
How it works
From trial to prep sheet: upload a menu, the customer orders, the kitchen receives, quantities are calculated.
How it works →
Automatic prep sheets
Define per-dish quantities once. Every order gets a prep sheet scaled by guest count.
Prep sheets →